Refund Policy

Beauty Treasures offers a 30-day return policy. Customers have 30 days after receiving their order to request a return.

Return Eligibility

To be eligible for a return, items must be in the same condition they were received: unused, unopened, brand new, with tags if applicable, and in the original packaging. A receipt or proof of purchase is required.

Due to health, hygiene, and safety reasons, opened or used personal care, cosmetic, fragrance, hair care, skin care, and beauty items cannot be returned.

How to Start a Return

To request a return, please contact us at info@beautytreasuresllc.com before sending any item back.

Please include:

• Your order number

• The item you would like to return

• The reason for the return

• Photos of the item, if the item is damaged, defective, incorrect, or otherwise being returned due to an issue

If your return is approved, we will provide a Return Authorization number and return instructions.

Items sent back without a Return Authorization number may not be accepted.

Returns should be sent to:

BeautyTreasures LLC
8 Bellwood Drive
Feasterville Trevose, PA 19053
United States

Return requests are usually reviewed within 24–48 business hours. Weekends and holidays are not included.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us immediately at info@beautytreasuresllc.com so we can review the issue and make it right.

For approved damaged, defective, or incorrect items, Beauty Treasures will provide a refund or replacement. If a return is required due to our mistake or a verified product issue, we will provide a prepaid return label.

Non-Returnable Items

The following items cannot be returned:

• Opened or used beauty products

• Opened or used personal care products

• Opened or used cosmetics or makeup

• Opened or used fragrances or perfumes

• Opened or used hair care or skin care products

• Gift cards

• Final sale items, if marked as final sale at the time of purchase

Sale items may only be returned if they are unused, unopened, in their original packaging, and not marked as final sale.

Exchanges

Exchanges may be requested within 30 days of receiving your order.

Items being exchanged must be unused, unopened, in their original packaging, and in original condition. Customers are responsible for shipping costs for exchanges unless the exchange is due to a damaged, defective, or incorrect item.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect due to an error by Beauty Treasures.

Original shipping fees are non-refundable.

Beauty Treasures does not charge restocking fees.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

If approved, the refund will be issued to the original payment method within 1–7 business days. Please note that banks and credit card companies may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@beautytreasuresllc.com.

European Union 14-Day Cooling-Off Period

If merchandise is shipped to a customer in the European Union, the customer has the right to cancel or return the order within 14 days, for any reason and without justification.

As stated above, returned items must be unused, unopened, in original condition, with tags if applicable, and in the original packaging. A receipt or proof of purchase is required.